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  • Can I use your characters on my page?

Unfortunately not. Our characters are copyrighted and do not have permission to be used on unofficial pages.

  • I have an idea for a character. Can I send them to you?

We are sorry, but at this time we do not accept custom designs.

  • I have seen their characters and products on other pages. Do you work with intermediaries?

No, our official sales channels areFacebook,Instagram, ouronline storeYetsy(for international shipments) We invite you to report third parties as it could be fraud.


  • I am looking for a product but it does not appear on the list, do you still carry it?

Our product catalog is constantly changing. However, you can check stocks on our social networks or by sending an email to

  • I live outside of Mexico, can I purchase your products?

Clear! We ship to multiple countries through our Etsy shop. you can consult ithere.

  • Do you handle wholesale sales?

If we drive you can contact ushereto know the wholesale purchase method.


  • Where they are?

We are located in the city of Mérida, Yucatán and we ship worldwide.

  • Where can I learn more about Too Sweet?

We invite you to learn more about this entrepreneurship here.

Online store

  • I have a problem with my order, what can I do?

Click here to get in touch or write to us on our social networks. We will be happy to help you!

  • How can I buy?

Know the purchase method by clickinghere.

  • What is the shipping cost?

We offer you two shipping options, check them outhere. If you want a shipment through a special parcel, contact us and we will gladly quote it.

  • My order is taking longer than estimated, what can I do?

Due to the current contingency, shipments may present unusual delays. We ask and appreciate your patience. In the same way you can contact us in case of doubts.

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